What We Do

The Library Consultants at NCLS strive to assist, guide, support, and strengthen the staff, trustees, volunteers, and friends of our sixty-five public libraries and four reading centers.  Each Consultant has a Master of Library Science degree from an ALA accredited university and have varied background experiences in public, academic, school, and special libraries. 

Visit our Consultants page for more information about and contact information for our Consultants.

This is what you should expect from your Consultant:

  • Prompt, thorough, and informative responses to your questions and concerns through e-mail, phone, or in person
  • No question or request for help is too big or too small;  we will help you weed your juvenile non-fiction on Tuesday and come to your town board meeting with you to talk about funding on Thursday!
  • A minimum of one visit (and many more if you need it) to your library and attendance at one (preferrably more) of your library's board meetings per year
  • Educational opportunities in the form of workshops at NCLS and at locations throughout the system.  We also offer 'on-demand' consulting on numerous topics (such as the ones listed in the last paragraph below).
  • News, trends, ideas, and upcoming events that may be of interest to you will be shared through e-mails, phone calls, and/or personal conversations
  • Moral support when you need it (for speaking to a town board, applying for a grant, hiring a new director, dealing with a patron complaint, etc.)
  • Knowledge, advice, and information about:  Laws pertaining to public libraries, NYS Minimum Standards, your role and responsibilities, funding options, budgeting, policies, programming, grants, statistics, PR and marketing, board meetings and governance, Friends Groups, volunteers, reporting, buildings and spaces, technology and automation, reference, collection development, intellectual freedom...and more!